Choose Your Level of HR Support
Personalised solutions – Human Resources your way
Onboarding & Foundations
Growth & Empowerment
Offboarding & Exiting
Customised HR Solutions
Our bespoke solutions can be tailored to your business needs. You determine the level of HR support your business requires, from one-off high-quality Employee Manual to complete outsourcing of all your human resource needs.
Regardless of your staff numbers or industry, we offer unparalleled HR specialist advice, services and coaching for the full employee lifecycle. See a list of our services below or contact us for a no-obligation FREE consultation with one of our HR professionals.
Onboarding & Foundations
Recruitment, Selection & onboarding
We take the time to understand your team culture, position responsibilities, and the future direction of your business. We provide thorough candidate screenings, interviewing guides, and assistance with salary negotiations.
New Starter Induction Program
First impressions matter. A well-prepared induction program helps new employees quickly settle in and understand their roles and your business's expectations. We can review your current induction program or tailor one based on your needs
Company Manual
Inducting new employees properly is essential for their seamless integration into your business. An Induction Manual provides an overview of your company and essential information every new hire needs on their first day. We can update your existing manual or create a new one for you.
Employment Contracts
Clear employment contracts set out the terms and conditions of employment upfront, leaving no room for confusion. We work with Industrial Relations Lawyers to review your contracts, ensuring compliance with the Fair Work Act and relevant industrial awards.
Growth and Empowerment
Training and Development
Providing employees with the right tools and knowledge is key to success. We can create bespoke training for your business or we connect with our network to find the right trainer for your specific needs. We can also help you obtain federal or state government funding for nationally recognised certificate courses.
Annual Performance Review
An Annual Performance Review evaluates an employee's job performance over the past year, sets goals, and identifies training and development opportunities for the coming year. We offer various methods that suit your needs, such as one-on-one or 360-degree reviews, and train your managers to deliver effective performance reviews.
Stay Interviews
Understanding what drives your top performers is vital. Stay interviews are confidential conversations between management and employees, helping to assess engagement and job satisfaction. We assist in conveying the right message and ensuring positive outcomes.
DISC Assessment (Psychometric Behaviour Profiling)
We use DISC Advanced, a workplace behaviour profiling tool, to evaluate the impact of the work environment and potential job pressures on employees. This tool aids in recruitment, improving communication, and understanding differences among staff.
Annual Salary, Commission & Bonus Review
Transparent annual salary reviews provide accurate information on what a position is worth, considering factors like business competition, federal minimum wage increases, and business financial performance.
Change Management Strategies
When businesses undergo significant change, aligning staff with the new direction is crucial. Our expertise in change management ensures realistic, achievable, and measurable implementation strategies.
Positive Workplace Culture
Maintaining a positive workplace culture can be challenging. Culture shapes work enjoyment, relationships, and processes. We implement strategies to improve your business culture, ensuring it thrives.
Performance Management
Performance planning, coaching, and appraisals identify employee objectives, align them with organisational strategy, and highlight areas for improvement or further training.
Retention Strategies
Retaining top talent is essential in today's competitive job market. We can implement reward & recognition programs, health & wellbeing initiatives, help to identify competitive salaries and flexible work opportunities that are attractive to your workforce without hindering your business operations.
Rewards and Recognition Program
Effective recognition and reward programs boost morale and reinforce desired behaviours. We create and implement programs tailored to your business environment.
General HR Administration
Managing HR documentation can be time-consuming. We provide systems to ensure compliance, maintain employee files, and advise on necessary record-keeping.
Health and Wellbeing Programs
A Health and Wellbeing Program promotes positive habits in the workplace, reducing sick leave, improving morale, and increasing productivity. We create programs specific to your business environment.
Work Health and Safety Compliance
Understanding and adhering to Work Health and Safety laws helps avoid unnecessary risks and costs. Our qualified WH&S professionals offer advice and support, from implementing safety manuals, conducting risk assessments and hazard identification, and creating safe work procedures to liaising with WorkCover and other relevant authorities.
Process Improvement and Efficiency
We assess your human resources administrative processes and suggest improvements for efficiency. Our expertise includes developing process maps, tracking tools, and documenting work practices.
Employee Assistant Program (EAP)
We have partnered with Get Mentally Fit to created a bespoke and affordable Employee Assistant Program that suits Small – Medium Businesses. Psychosocial and Mental Health is paramount to the ongoing success of any business and through this program you will be provided with workplace materials and access to psychologists providing confidential support to your employees.
Payroll Processing
Completely outsource your payroll function to our payroll specialists or we can work closely with your payroll team to ensure your business remains compliant. We provide accurate Award interpretation to ensure you are paying in line with or above the Award rates. We will ensure your payroll is processed correctly each and every time.
Offboarding and Exiting
Exit Interviews
Exit interviews gather feedback from departing employees, providing insights for organisational improvement.
Exit Checklists
Exit checklists ensure all necessary steps are completed before an employee leaves, covering responsibilities handover, return of company equipment, and final payments.
Deed of Release
In certain cases, a Deed of Release is required to settle disputes or prevent future ones. We assist in drafting these documents to ensure mutual agreement and understanding. For high-level terminations and workplace investigations, there may be times when we recommend employment law advice. We have a network of employment lawyers and will recommend the right lawyer for you.
Terminations and Redundancy
Employment can end for various reasons. We guide you through the Fair Work Act's guidelines on dismissal, notice, and final pay ensuring compliance and reducing the risk of possible Unfair Dismissal and Adverse Action claims.
HR Audit / Workplace Consultation
Compliance with Fair Work Act and Work Health & Safety Act has never been more important. We often hear that employees know their rights and have a sense of entitlement along with small – medium businesses being targeted by Fair Work and Work Health & Safety.
We will spend time with you to understand what the frustrations, concerns, needs, desire and ultimate outcomes you are seeking before we delve into the audit. To ensure your business is protected, we will review areas such as:
• Employment Agreement(s)
• Induction Manual
• Policy and Procedures
• Work Health and Safety Management System
• Relevant Modern Awards
• Salary / Wages / Casual rate review
• Payroll compliance
• Talent Attraction and Recruitment methods
• Rewards and Recognition
At the conclusion of the HR Audit, you will be provided with a written report which identifies key areas and issues with recommendations on how to address those issues to help your business achieve its business outcomes.
Contact us today to find out how we can support you and your team.
Documentation, Policies & Procedures
HR policies provide fundamental organisation rules and guidelines relating to the practices and behaviour of the staff within the business and the workplace.
It is vital that all employees are engaged under an Employment Agreement, or similar, to protect the business. There are also a number of minimum policies and procedures that we recommend are written and implemented for all businesses no matter what industry or size. From there, we have a suite of documents available to you or which can be created specific for your needs.
Contact us today to find out how we can support you and your team.
Recruitment, Selection and Onboading
Integrating a new employee into a team can be fraught with danger, a new person can shift the status quo of an already well performing team into a poor performing team; OR the right person can pull a dysfunctional team together and go on to achieve success that wasn’t expected.
Let us take care of searching for your next team member who not only fits the position requirements technically, but perhaps more importantly, we will ensure that there is a true cultural fit. We use a behavioural questioning approach.
In a candidate rich market, our well written job advertisements can attract up to 200 applications! We understand that not everyone has hours and hours of time to sift through so many applications to find that diamond in the rough.
| Basic Recruitment Package | Intermediate Recruitment Package | The Works Recruitment Package |
• Obtain initial brief • Draft and place job advertisement in industry relevant employment sites • Review and shortlist applications • Provide shortlisted candidates for interview | • Obtain initial brief • Draft and place job advertisement in industry relevant employment sites • Review and shortlist applications • Conduct pre-screen interview • Provide shortlist of candidates including commentary obtained from the initial interview including salary expectations • Respond to all unsuccessful applicants
2-month guarantee | • Obtain initial brief • Draft and place job advertisement in industry relevant employment sites • Review and shortlist applications • Conduct pre-screen interview • Provide shortlist of candidates including commentary obtained from the initial interview including salary expectations • Provide interview guide to client • Arrange interview between client and candidate • Available to participate in face-to-face interview with the client and applicant • Conduct 2 reference checks on suitable applicant • Coordinate salary and contract negotiations • Organise police background and pre-employment medical check if required • Offer position to successful candidate • Respond to all unsuccessful applicants
3-month guarantee |
Specific Workplace Project / Solution
We are available to provide advice for a specific workplace concern that requires a specialist Human Resources Consultant. We will work with the appropriate persons to establish and implement outcomes with the philosophy of ‘what’s best for the business’.
We have successfully delivered Specific Workplace Projects such as:
- Wages / Salary and Commission Review
- Facilitation of Individual and Team training and workshops
- Cultural reviews
- Induction Manual
- Training Needs Analysis
- Facilitated internal training / workshops
- HR Policies and Procedures Manual
- Work Health and Safety Management System and implementation of the same
- Workforce Planning
- Employee Retention Strategies
- Implementation of HR Strategy and direction
Contact us today to find out how we can support you and your team.
On-going Human Resources Outsource Support
We offer the option of an experienced HR Consultant to be an ongoing member of your team which reduces your wages bill but provides business confidence and support. Your dedicated HR specialist is available to be a member of your team on a regular on-going basis i.e. as many as 1 or 2 days per week, fortnightly or monthly.
As your dedicated HR resource, we will work with the Senior Management team on the HR strategy, goals and objectives and will ensure that those goals are met. It is reliable support that you can trust as if we were one of your own employees.
- Concerns around specific employee’s performance
- Participating in performance counselling meetings
- Legislative changes and compliance
- General employer obligations
- Restructure including redundancy
- Termination
- Bullying and Harassment
- Workplace Investigations
- General questions
Contact us today to find out how we can support you and your team.
On Demand HR
We are available to provide support and advice in moments when you need it most. We are able to meet you face-to-face or provide advice over the phone or skype.
There are no fixed contracts or retainers. Our highly experienced human resources professionals can help you with issues such as:
- A specific workplace situation
- Instant dismissal
- Ongoing poor employee performance
- Unfair dismissal
- Sexual harassment
- Restructure and redundancy
- Concerns around compliance
- Legislative changes
Contact us today to find out how we can support you and your team.
HRIS
We have partnered up with 2 trusted national HRIS provides who offer cloud based employee work files. It is a database for your employees where training, payroll and employee information is conveniently stored. They systems offer recruitment and onboarding process, policies & procedures, employment agreements and work health and safety platform. Both options are backed by Employment Lawyers.
These HRIS are cost effective platforms in which you can easily manage your employee functions and requirements.
Contact us today to find out how we can support you and your team.